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Therap is a secure system where service documentation (like plans, tracking, appointments, behavior data, and support plans) is stored for participants in DD services. Parents or guardians can request read-only access so they can view their child’s information.
This information is available on the DHHS Website, but can be hard to find. Here is the Therap information sheet to tell you more about the program |
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How to Request Parent/Guardian Access
Access Your Information on Therap
Participants and guardians can access Therap, the web-based case management system.
Therap Website - Login to your account. https://secure.therapservices.net/auth/login
Therap Access Release - Fill out and submit to request a username and password. https://dhhs.ne.gov/DD.../Therap%20Release%20Form.pdf
Access for Guardians and Participants - Information about Therap access. https://dhhs.ne.gov/.../Guardian%20Access%20to%20Therap...
Authorization for Disclosure of Protected Health Information - Fill out and submit with the Therap access form, as a participant or guardian requesting Therap access for someone else. https://dhhs.ne.gov/.../Authorization%20for%20Disclosure...
How to Request Parent/Guardian Access
- Get the Therap Access Request Form
DHHS has a specific form for requesting access to the Therap system. You’ll need to complete this form with your details and the participant’s details. Click Here for the Form. - Fill Out the Form Completely
The form will ask for information like:- The participant’s name
- Your name (as the parent or legal representative)
- Your relationship to the participant
- Contact information (email, phone)
- Consent for access
- Authorization for Disclosure of Protected Health Information - Fill out and submit with the Therap access form, as a participant or guardian requesting Therap access for someone else. Get the form Here
- Submit the Form to DHHS
You have two submission options:- Email: Send the completed form to
[email protected] - Mail:
Department of Health & Human Services
Division of Developmental Disabilities
Attn: Therap Access
P.O. Box 98947
Lincoln, NE 68509-8947
(U.S.A.)
Both methods are official channels for processing access requests.
- Email: Send the completed form to
- Wait for Confirmation
Once DHHS processes your request, they will issue you a username and password for Therap. Access is usually read-only, so you can see information but not modify or enter new service data. - Ask Your DD Service Coordinator for Help
If you have a service coordinator or provider, they can often assist you with completing the form and may help ensure the request is processed.
- You may be asked to provide legal documentation (like guardianship paperwork) if you’re not the legal guardian but still want access.
- If you’re having trouble or need help filling out the form, use the DHHS Family Advocacy Unit grievance form or contact them at [email protected] — they can sometimes help you navigate requests.
Access Your Information on Therap
Participants and guardians can access Therap, the web-based case management system.
Therap Website - Login to your account. https://secure.therapservices.net/auth/login
Therap Access Release - Fill out and submit to request a username and password. https://dhhs.ne.gov/DD.../Therap%20Release%20Form.pdf
Access for Guardians and Participants - Information about Therap access. https://dhhs.ne.gov/.../Guardian%20Access%20to%20Therap...
Authorization for Disclosure of Protected Health Information - Fill out and submit with the Therap access form, as a participant or guardian requesting Therap access for someone else. https://dhhs.ne.gov/.../Authorization%20for%20Disclosure...
The resources linked here are provided for convenience and informational purposes only. DSAANE does not endorse or guarantee the accuracy of information on external sites. If you have resources that other families might find helpful, or see any errors, please contact us at [email protected].